Return & Refund Policy
Return Eligibility
We accept returns within 7 days of receipt if:
- The product has a manufacturing defect or was damaged in transit.
- You received a different product from what you ordered.
- The product is unopened and in its original packaging.
Non-Returnable Items
For safety and quality reasons, opened agrochemicals, opened seed packets and opened animal feeds cannot be returned — unless they have a manufacturing defect.
How to Return
- Contact us by phone/WhatsApp +255 741 348 284 with your order number.
- Our team will verify and give you return instructions.
- Refunds are made via your original payment method within 7 days of receiving the returned item.